Meet the 2019 Board of Directors
Ken Zook, CMCA, AMS, PCAM President
Waterford Lakes Community Association, Inc.
Ken currently serves as the General Manager for the Waterford Lakes Community Association. Recently completing over 10 years of service to the community of over 3,000 homes. He has served for many years on the board for the 2,000 plus homes of the Eastwood Community Association with 4 of them as its president. Ken also served on the board and as president of the Stone’s Throw Homeowners Association in Lakeland, Florida which was his first introduction into HOA’s and leadership roles in them.
Ken has earned additional professional designations through CAI and is a firm believer in the importance of education for our members, managers and volunteers. While it may be difficult for volunteers to understand the importance of that education in the roles they play in their communities, a focused outreach to community associations would certainly help make for a stronger organization both for the community association and CAI. Not only that, it will add a level of importance to our managers to seek that additional education as it will become a requirement of the industry and the homeowners we ultimately serve and support.
Frank Ruggieri, Esq. Vice President
The Ruggieri Law Firm
Frank A. Ruggieri is the founding member of The Ruggieri Law Firm, P.A. Mr. Ruggieri has devoted his practice to the Central Florida area since 1996 when he first began practicing law.
Beginning in 1999, Mr. Ruggieri has focused his practice on representing Community Associations exclusively, including Condominium, Homeowners, and Mobile Home Communities in addition to related “Community Development Districts”. His experience has included a devotion to litigation, including trials and prosecution of appeals before the First and Fifth District Courts of Appeal, as well as Bankruptcy matters primarily in the Federal Court System’s Middle District of Florida. Mr. Ruggieri has prosecuted and defended covenant violation, collection, commercial and construction defect cases on behalf of the Firm’s Community Association clients. Frank also brings a unique perspective to his area of concentration through experience representing a small number of real estate developers in obtaining State approval for the development of Condominiums as well as single-family project sites and mixed-use developments.
He received his Bachelor of Science in Management at The Florida State University with honors. He has since been admitted to practice before the United States District Court for the Middle District of Florida and the Eleventh Circuit Court of Appeals. Mr. Ruggieri’s Federal litigation experience includes representing the Firm’s community association clients in Bankruptcy Court in the United States District Court for the Middle District of Florida in connection with collection matters. He has has been published in CondoManagement Magazine, submitting articles regarding collection and covenant violation litigation. He has likewise spoken on community association topics at Community Association Institute and Orange County Homeowners Forums, in addition to teaching courses certified by the State of Florida for continuing education credits for Licensed Community Association Managers and State approved Board Member Certification courses.
Kent Taylor, CMCA, AMS, PCAM Secretary
As a licensed Community Association Manager I take great pride in our profession and want to do what I can to help further the leadership of the Central Florida Chapter of CAI to continue to be a valuable resource to all managers, volunteers, and business partners.
One of the many areas I believe that CAI can have a vital impact for managers is providing a high level of continuing education through the programs geared to achieving the various designations and on-going chapter events. As a member of the Education Committee I have participated in establishing the courses and panels that get on the annual schedule for the Central Florida Chapter.
I have been a manager for over ten years and have been with Leland Management during that time as a portfolio manager. My affiliation with CAI has clearly impacted the choices I have made in my professional career, continuing education, experience gained from the colleagues I am able to network with regularly, and many friendships made that are invaluable.
Our local chapter is absolutely a great organization and I am excited to be involved and have the opportunity to participate in the continuing growth and excellence of our programs.
Leslie Ellis, CPA, MSA, CGMA Treasurer
Glickstein Laval Carris, P.A., CPAs
Leslie Ellis is a Certified Public Accountant and the Audit Manager at Glickstein Laval Carris, P.A. , a full-service accounting firm in Altamonte Springs, FL. Leslie also holds the designation of Chartered Global Management Accountant.
She has been in public accounting, and with the firm, since 2004 and works with small businesses in the areas of audits, review, compilations and tax preparation. She has extensive experience at auditing not-for-profit organizations, condominium and homeowner associations, and 401(k) plans.
Leslie graduated from the University of Central Florida with a Bachelor of Science in Business Administration (Accounting). She later graduated from UCF with a Master of Science in Accounting degree.
She is a member of the American and Florida Institutes of Certified Public Accountants. Leslie is a graduate of Leadership Seminole – Class 27, a program which focuses on developing, inspiring, and engaging community leaders to improve the quality of life in the Seminole County region.
Lou Biron Past President & Board Member
Sihle Insurance Group
Lou Biron is a professional insurance agent and insurance counselor who has 45 years of experience in his trade and has worked throughout Florida during this time serving the insurance needs of his clientele. He currently carries the designation of Accredited Advisor of Insurance (AAI) and previously maintained the designation of Certified Insurance Counselor. Lou is a past President of the Central Florida Chapter of Community Associations Institute (CAI) and is a past Chairman of the Florida Legislative Alliance (CAI’s LAC for Florida). In his role with CAI and the Florida Legislative Alliance, Lou is actively involved in the legislative process and has participated in the formulation of and passing of several bills designed to benefit community associations and commercial property owners. He is currently co-chairing the insurance committee of the Florida Legislative Alliance.
Lou specializes in the insuring of condominiums, condo-tels, time shares, homeowners associations and other types of community associations within Florida and takes pride in his knowledge of the marketplace for proper placement and pricing of coverage and in the professional management of the special needs of the many communities that he serves. While community association insurance is his specialty, Lou is a capable underwriter and risk manager for all lines of insurance and classes of business typical to Florida.
Suzan Kearns, CMCA, AMS, PCAM Past President & Board Member
The best decision I ever made was to change careers into the Community Association arena. After over 20 years of accounting in the service industry, with a proven track record in customer service, I joined a national association management firm eventually becoming it’s Central Florida Regional President.
Becoming involved with CAI was a turning point for me as Community Association Manager and I quickly knew that this was where I could partner with those firms that are the best and brightest and understand our needs as managers of communities in Central Florida. I have become increasingly aware of what an integral part the Central Florida Chapter of CAI plays in making us all (Board Members, Managers and Business Partners) successful. I currently have my CMCA, AMS, and PCAM.
Michael Kulich, CMCA Board Member
Turtle Creek HOA
Michael has been a management consultant for over 14 years with much of that time running his own business focused on guiding organizations to reengineer their processes to drive maximum performance. He has been serving as President of the Turtle Creek Homeowners Association for almost 4 years during which time Michael learned a significant amount of knowledge about the community association structure.
In being a consultant, his focus has always been on identifying an issue and then working toward implementing the best solution possible for an organization. With his primary clients being Fortune 500 companies, he’s seen a wide array of different processes and diverse management styles. This has been key in creating an effective approach in providing value added solutions to all Michael’s clients including bringing this experience to the various boards he’s had the pleasure to serve on over the years.
Chuck Strode, CAM Board Member
Premier Association Management
Robert L. Taylor, Esq. Board Member
Becker & Poliakoff
Robert Taylor is the Office Managing Shareholder of the Firm’s Orlando office and the founding partner of Taylor & Carls, which joined Becker & Poliakoff in December 2013. Mr. Taylor has concentrated his practice exclusively in the area of community association law, providing a variety of legal services to condominium, homeowner, cooperative and timeshare associations since 1981.
Mr. Taylor is a Board Certified Real Estate Attorney, and is approved by the Department of Business and Professional Regulation as a provider of continuing education for Community Association Managers. Mr. Taylor has been rated “AV” Preeminent, the highest possible rating, by Martindale-Hubbell. He is a Certified Mediator for both circuit and county courts.
Previously, Mr. Taylor was an Assistant City Attorney for the City of Orlando practicing in the areas of zoning, planning and public works and in private practice. He also practiced in the areas of commercial and corporate law and in real property including foreclosures, condominium and homeowner association law, and eminent domain.
Matt Vice Board Member
Matt is a past CAICF board member and enjoyed working with the members of the board to help our Chapter grow. He has been a member of the Golf Committee for a number of years, which has also allowed him to have a great deal of interaction with the board. CAI is extremely important to Matt’s business, and by being a board member he will work to make sure State and Federal legislative decisions do not adversely affect our HOA’s, POA’s and COA’s.
Matt’s industry knowledge and experience is unparalleled in the Florida market. His primary focus is building meaningful relationships with his clientele and growing solid partnerships with industry leaders. Matt sets a very high standard on customer service and the overall quality of his company’s workmanship. Most of Vice Painting’s business is returning, happy customers and referrals. This type of clientele is only accomplished with trust and integrity…two things Matt says defines his character.
Tom Wheir Board Member
The Great Outdoors
Tom is currently the Chairman of the Board at The Great Outdoors in Titusville, FL. Prior to taking this position he served as a director on the BOD. While currently retired, he served in the USAF for 10 years and for 30 years as an Air Traffic Controller for the FAA. He worked as a controller, staff specialist, manager, and lead the quality assurance efforts for the western United States.
Tom is happy to serve and looks forward to working with our partners to provide educational opportunities for our members throughout central Florida.
Board of Directors Meeting Minutes
March 1, 2018 Meeting Minutes
April 5, 2018 Meeting Minutes
August 2, 2018 Meeting Minutes
September 6, 2018 Meeting Minutes
October 6, 2018 Meeting Minutes
October 12, 2018 Planning Meeting Minutes
November 1, 2018 Meeting Minutes
January 10, 2019 Meeting Minutes
February 14, 2019 Meeting Minutes
March 7, 2019 Meeting Minutes
May 2, 2019 Meeting Minutes
June 6, 2019 Meeting Minutes
August 13, 2019 Meeting Minutes
September 29, 2019 Meeting Minutes
October 3, 2019 Meeting Minutes